Shipping and returns

Shipping Denmark

All goods are sent from Denmark and can be shipped to selected countries in and outside of Europe. Shipping costs will appear on the order confirmation before you pay.

For orders within Denmark, a shipment fee of 49 DKK will be charged to cover shipping cost. We ship with GLS (private delivery).


Click and collect at our showroom in Copenhagen (*only available for Denmark)

You are welcome to pick up your Shangies at our showroom in Copenhagen.

Address: Lipkesgade 28, 2100 Copenhagen, Denmark.

The showroom is open Wednesday and Friday from 8:30 AM - 4:30 PM.

You are also welcome to contact us and schedule other pickup times. Contact: Maria

Shipping International

For orders sent to other countries, the charges ranges depending on the destination of the goods. We ship with either GLS or UPS.

Delivery to countries outside the EU may be subject to local import taxes, which are your responsibility (where applicable). See country specific shipping costs below:

  • Austria, Belgium: €12,00 EUR
  • Bulgaria: 32,00 BGN
  • Canary Islands (Spain): €69,00 EUR
  • Croatia, Cyprus, Greece, Malta: €42,00 EUR
  • Czech Republic: 250,00 Kč CZK
  • Estonia, France, Italy, Latvia, Lithuania, Slovenia: €16,00 EUR
  • Finland, Ireland, Spain: €19,00 EUR
  • Germany, Luxembourg, Netherlands, Slovakia: €11,00 EUR
  • Hungary: 6.000,00 Ft HUF
  • Poland: 50,00 zł PLN
  • Portugal: €20,00 EUR
  • Romania: 79,00 lei RON
  • Sweden: 140,00 kr SEK
  • United States (19 of 62 states): 75,00 $ USD

Lead time

All orders within Denmark will be delivered within 3-4 working days from the receipt of your order. All orders shipped outside of Denmark will be delivered within 10-12 working days from from the receipt of the order.

We always pack everything carefully, in order to reduce the risk of damage.

In case of delays caused by the shipping company, cannot be held responsible.  We kindly ask you to verify the content upon delivery. Should the package or the content be damaged upon arrival, please report it to the shipping company immediately, or no later than two days after receiving it. Then return the purchased items to us. is not responsible for any items damaged during transportation.

Important note

Please note that there are no standard shapes and sizes for feet, so an online purchase must be made using an estimate. We have provided a Size guide on which can be a helpful tool to ensure you purchase the correct size.


Any items can be returned, exchanged or refunded by within 14 days of receipt.

All items must be returned in their original packaging in the same state they were received. Returns and exchanges are processed at your own risk and expense and is to be handled by you.

If you wish to return your order, please contact us by email at with your order number and the reason for returning before sending back the item. We will then advise you how to proceed. Please note that any expenses included in the return must be covered by you.

Once we have received the returned items and checked that the state of the items meets our return requirements, we will credit the amount to the card used for the purchase.